Twelfth Night Tickets & Info

Refund/Exchange Policy

All sales are final. No refunds allowed.

All ticket sales are final. There are no ticket refunds once a transaction has been completed for all productions and events with Junior Players. However, we understand that emergencies arise, including injury, illness, or family emergencies. In these instances, we have the below Ticket Exchange policy to assist you. To Request a Ticket Exchange: • Requests must be made 24 hours prior to the requested date change and are only eligible for tickets at the same pricing level. • Email [email protected] with the name of your reservation and the new date you would like your tickets moved to. • Tickets may be exchanged for another performance of the same production only. • Exchanged tickets are subject to new ticket availability. Junior Players cannot guarantee that there will be seats available for the desired performance but will make every effort to accommodate your request.

Late Policy

We strive to provide an uninterrupted and enjoyable experience for all guests. As such, our late seating policy is as follows. Patrons arriving at the venue after the inner theater doors have been closed will not be seated immediately. Latecomers will be seated at a designated pause in the performance, both to ensure an uninterrupted experience for our patrons and a safe environment for our young actors, who have exits and entrances in the aisles throughout the performance. Late seating may be quite limited dependent on the production and performance. Any patron arrival past 30-minutes after the show has begun will be denied entry. Ushers may direct latecomers to enter through specific doors or seating areas to minimize disturbance. It may not be possible for latecomers to be seated in the row and seat they prefer. We understand patrons may need to step out of the theater during a performance. Patrons are welcome to leave at any time, but will be permitted re-entry only during designated pauses in the performance. Please note that refunds or exchanges will not be provided for latecomers or re-entrants who miss part of the performance.

This venue offers wheelchair accessible seating

Please note that due to demand and availability, Junior Players will be enacting dynamic pricing for this production. Tickets purchased at the box office will have a $5 markup and no cash will be accepted at the door. Patrons are welcome to circumvent this fee by purchasing tickets in advance through our website! Junior Players is a 501c3 registered nonprofit and all funds raised through tickets, donations, and merch will go directly towards empowering young voices in our community.